“The customer is always right,” says the unwritten rule of the service sector. But imagine that you’re having a bad day, you’re starving, and no one’s in a hurry to serve you. Your first desire is to tell the waiter exactly what you think, but do you want to risk your food falling on the floor?
Bright Side has made a list of situations which you’d better avoid to fully enjoy great service and food.
(When you’re not.)
When you say you’re allergic to gluten, a good waiter will do everything to make your food gluten free. Many restaurants have strict and time-consuming rules of food preparation for allergies.
So if you’re not allergic, don’t lie. If you get distracted and try your friend’s tiramisu full of gluten in front of the waiter, they’ll feel you’ve wasted their time.
“Do you have a kids’ menu?”
(When you’re without children.)
Yes, the kids’ menu is cheaper, and you probably think the dishes are cooked with more responsibility. But don’t order kids’ meals for yourself. It shows you’re stingy, and waiters know that such people don’t leave tips.
It’s better not to call out “Hey, waiter!” and don’t whistle, tap, or snap your fingers. They’ll bring your drink…after 20 minutes.
“Your chef is here? We’re close friends.”
Restaurants often receive calls from their chefs’ “friends” to reserve a better table. But if you’re real friends, why didn’t you call the chef first? All attempts of this sort are doomed to failure.
“What’s your favorite dish?”
Of course, there are very responsible servers who are happy to tell you their real preferences. But if the supplier brought too much fish that day, the favorite dish of all the staff would be…fish!
“My soup is cold!”
If a client who has previously complained about poor service decides to express their dissatisfaction about soup that’s cold, some waiters just go to the kitchen, take the client’s spoon, and warm it up in hot water. Therefore, when you try the soup, it may be way too hot.
“Bring us water!”
(If you’re a party of more than 6.)
Imagine that a waiter comes to the table, sees a party of seven people, and someone decides that all of you want water. They run back and forth to bring you water, and eventually four or five of you don’t even touch the glass.
“What do you do except work here?”
Even if you’re an HR manager and can find anyone a job at Google, it’s better not to ask about personal things. In fact, almost any waiter would change their job if they had the chance.
“How much longer do I have to wait for my order?!”
You’re tired of waiting for your order and call the waiter for the fourth time. It’s your right, but it’s better not to cross the line. It’s possible they forgot about you, especially if they’re beginners. But most likely the reason for the delay is the cooking time.
“This homemade pie looks like it was bought at the bakery around the corner.”
Homemade pies are actually a myth in most cases. Most likely, this cake was actually bought at the bakery around the corner.
“I’m a regular customer.”
(Impolite and not leaving a tip.)
Imagine a customer who has chosen a cozy restaurant but every day criticizes the food and is extremely stingy when tipping. Such a customer may get a special table where the waiters rarely show up!
“Let’s have a drink, and then we’ll see.”
(When you’re not going to order anything else.)
If you’re hinting to the waiter that you’re going to order something else, they will be there waiting. If you’re going to come back to this place, it’s better not to disappoint them.
How do I gain a waiter’s eternal love?
If you want waiters to like you, it’s easy: be polite, fair, and grateful if you liked the service and cuisine. That’s the whole secret.
But if you want eternal respect and honor, here are some tricks to help you:
- Use their names. When a waiter tells you, “Hello, my name is Max,“ it’s always pleasant to hear, ”Hello, Max, nice to meet you.“
- When you come again, ask for the same waiter. They’ll do their best for you even if they don’t remember who you are.
- Trust your waiter. If you say, “It’s our first time here. We want something special!” you’ll get great service and maybe even a dish on the house.
- Give a good tip if you’re going to visit this place often. But don’t be excessively generous.